1. Information We Collect

We collect two main types of information from users of our website:

a) Personal Information You Provide Voluntarily

This includes data you intentionally share with us through forms, subscriptions, or any other interactive elements on our site, such as:

• Full name
• Email address
• Company name
• Job title
• Any message or information submitted via contact forms

b) Automatically Collected Information

We may collect certain technical and usage information automatically, such as:

• IP address
• Browser type and version
• Device type and operating system
• Referring pages and exit URLs
• Date and time of access
• Clickstream data and navigation behavior

This information helps us understand how our site is used and improve its performance and usability.

c) Cookies and Similar Technologies

We use cookies and similar tracking technologies to personalize content, analyze website traffic, and enhance your experience. Cookies do not give us access to your computer or any personal information beyond what you choose to share. You can modify your cookie settings at any time via your browser preferences.

2. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

• To respond to your inquiries or support requests
• To deliver services, content, or features you request
• To send you relevant insights, newsletters, or updates (if you opt in)
• To understand user behavior and improve website functionality
• To maintain the security and integrity of our digital environment
• To comply with legal obligations or enforce our Terms of Use

We never use your data for purposes not outlined in this policy without your explicit consent.

3. Legal Basis for Processing (For EU/UK Visitors)

Under the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds:

• Your consent (where applicable)
• Performance of a contract (e.g., providing requested information)
• Legal obligation
• Legitimate interests (e.g., website optimization and analytics)

4. Data Retention

We retain your personal information only as long as it is necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once data is no longer needed, it is securely deleted or anonymized.

5. Sharing and Disclosure of Information

We do not sell or rent your personal data to third parties. We may share limited information only in the following circumstances:

• With trusted service providers who assist us in website operation (e.g., analytics, hosting), and who are contractually bound to protect your data
• When required by law, court order, or legal process
• To protect the rights, safety, or property of Clarionyx, our users, or the public
• In the context of a business merger, acquisition, or asset sale — only under strict confidentiality

6. Data Security

We implement robust technical and organizational measures to safeguard your personal information. These measures include encryption, secure servers, access controls, and monitoring. However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security, but we strive to maintain industry best practices.

7. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

• Right to access your data
• Right to rectification or correction
• Right to erasure ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise any of these rights, please contact us through the form on our website.

8. Third-Party Links

Our website may contain links to external websites that are not operated by Clarionyx. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies independently before submitting any information.

9. Children's Privacy

Our services are not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that we have collected such data inadvertently, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality. The latest version will always be posted on this page with the effective date clearly indicated. Continued use of the website after changes constitutes acceptance of the updated terms.